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Terms and Conditions

Our Terms & Conditions give you peace of mind that you are booking a reputable and professional entertainment service.

 
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WedMas Competition Terms and Conditions

WedMas is our way of celebrating the season of giving! Throughout December, we’ll be sharing giveaways, shoutouts, and festive fun to thank our amazing couples and community for their support across our socials.

  1. All WedMas giveaway competitions are open to UK residents aged 18 or over.
  2. Each WedMas giveaway will have it’s own entry requirements. Entrants must follow the instructions in each competition post (e.g., like, comment, share, or tag). All entries must be submitted by the deadline stated in the post.
  3. Winners will be chosen at random unless otherwise specified. Winners will be notified via social media. If no response is received within 48 hours, a new winner may be selected. We will not contact entrants other than to inform them if they have won the competition.
  4. Prizes are non-transferable and cannot be exchanged for cash or other alternatives. Each giveaway post will detail the specific prize.
  5. Competitions are not affiliated with Instagram, Facebook, or any other platform.
  6. RK DJ Mobile Disco reserves the right to modify or cancel any competition.
  7. By entering, participants agree to have their name or username announced if they win. Personal data will only be used for the purposes of administering the competition and will not be shared with third parties.

For any queries, please contact us directly.

Terms and Conditions

The following Terms and Conditions must be agreed to on booking our services:

1.      Booking and Payment
1.1.   A booking is only confirmed upon receipt of the Non-Refundable Booking Fee of 25% of the Total Fee and the signed Entertainment Agreement. RK DJ cannot hold a date or agree to an Event without the Non-Refundable Booking Fee and signed Entertainment Agreement. This fee secures the Event and covers initial administrative and preparatory work by RK DJ. The Non-Refundable Booking Fee will be deducted from the Total Fee, leaving the remaining balance to be paid as per these terms.

1.2.   The Client agrees to pay the Balance by the date of the Event via PayPal, BACS (bank transfer), cheque, cash, or any other agreed payment method. Failure to pay the Balance by this time may result in the cancellation of the booking, with the Non-Refundable Booking Fee forfeited. Payment in cash on the date of the Event must be pre-agreed with RK DJ.
 
2.      Requirements 
2.1.   RK DJ requires adequate access to the venue before and after the Event to allow for the setup and breakdown of equipment. A minimum of 60 minutes (preferably 90 minutes) should be allowed for setting up, and 60 minutes for packing up and vacating the premises. The Client should notify RK DJ of any access restrictions or limitations in advance.
 
2.2.   RK DJ requires a minimum approximate space of 4 metres wide by 2.5 metres deep for the DJ setup, and 3 metres wide by 3 metres deep for the Photo Pod. While RK DJ will work with any space constraints, the Client must notify RK DJ of any such constraints in advance. Failure to meet these requirements without prior notice may result in a modified service or cancellation without refund.
 
2.3.   The Client is responsible for providing a safe, suitable, and properly earthed electricity supply. RK DJ requires two 13 A mains sockets (within 5 metres of the setup area). If at any point RK DJ deems the electricity supply unsafe, RK DJ reserves the right to delay, suspend, or terminate the performance until the issue is resolved. If the problem cannot be rectified, RK DJ may cancel the Event without refund.
 
2.4.   The Client warrants that they have the necessary permissions to use the venue for the Event and that the Event does not violate any law, by-law, or venue restrictions. The Client is responsible for obtaining all necessary licences (e.g., PRS music licence) required for the Event. The Client agrees to indemnify RK DJ against any fines, penalties, or costs that arise from failure to secure such licences.
 
2.5.   If the Event is held in a marquee or external venue, the Client must ensure that the working area is dry, weather-protected, properly floored, and that a minimum of two 13A voltage-regulated and earthed electricity supplies are close to the setup area. RK DJ cannot operate from generator supplies unless agreed in advance.
 
3.      Changes to Contracted Playing Time
3.1.   Client requests for extended playing time are at RK DJ’s discretion and subject to availability. RK DJ will make reasonable efforts to accommodate such requests. Any extensions are subject to an additional overtime rate per hour after the agreed playing time.

3.2.   If the Client requests early termination of the entertainment, no refunds will be provided. Additionally, if the performance is terminated due to safety concerns or non-compliance with these terms, no refund will be issued.
 
4.      Audience Conduct
4.1.   The Client is responsible for providing and maintaining adequate supervision over guests at all times. Any damage, loss, or theft caused by the Client, guests, venue staff, or other attendees to RK DJ’s equipment, vehicles, or personal belongings is the responsibility of the Client. The Client agrees to pay for any damage within 10 days of receiving notification from RK DJ of the assessed damage costs. 
4.2.   If at any time before or during the Event, RK DJ deems their staff or property to be under threat, either verbally or physically, RK DJ reserves the right to suspend or terminate services immediately without refund. The Client will be informed of the situation as soon as possible. If the issue remains unresolved, RK DJ may cancel the performance without further notice or liability.

4.3.   If minors (under 16 years of age) are present at the Event, the Client or parent/guardian is responsible for their behaviour and safety.

5.      Non-Attendance 
5.1.   RK DJ will use reasonable efforts to attend the Event. In the unlikely event that RK DJ cannot attend due to unforeseen circumstances such as illness or accident, RK DJ will endeavour to provide a suitable substitute DJ of comparable quality and experience at no additional cost to the Client. If a substitute cannot be found, the Client will receive a full refund of all monies paid to RK DJ for that Event, with no further liability attributed to RK DJ.

5.2.   RK DJ will not be liable for non-attendance or late arrival caused by events beyond its reasonable control, including but not limited to severe weather, road closures, accidents, acts of terrorism, fuel shortages, industrial action, government restrictions, or other force majeure events.
 
6.      Cancellation Policy 
6.1.   Cancellations made by the Client more than 28 calendar days before the Event will result in the forfeiture of the Non-Refundable Booking Fee, but no further fees will be charged. Cancellations made fewer than 28 calendar days before the Event will require the Client to pay the remaining balance of the Total Fee in full within 10 working days of cancellation, regardless of the reason for cancellation.
 
7.      Photography/Videography/Media
7.1.   RK DJ reserves the right to capture photographs, video, audio, or other media documentation of the Event for its own marketing purposes. The Client expressly consents to such use. If the Client wishes to opt out of any media documentation, they must do so in writing or via email before the Event.

7.2.   By attending the Event, all persons grant RK DJ the right to use any photographs or recordings for marketing, promotional, or advertising purposes. The Client agrees to indemnify RK DJ against any claims for libel or invasion of privacy arising from such use, provided the Client has not opted out prior to the Event.

7.3.   RK DJ complies with all relevant data protection laws, including the UK General Data Protection Regulation (GDPR). No media featuring personal data will be shared with third parties without consent.
 
8.      Limitation of Liability
8.1.   RK DJ’s liability for any claim, loss, or damage arising from or in connection with this contract shall not exceed the amount paid by the Client under this contract. RK DJ shall not be liable for any indirect or consequential losses. 

9.      Insurance
9.1.   RK DJ carries public liability insurance with coverage of up to £10 million. However, this insurance does not cover any damage caused by guests, venue staff, or third-party negligence. The Client agrees to be responsible for any claims arising from such third-party actions.

 
 

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What Customers Said...

 

Myself and my partner Ryan can’t thank Ross enough for being part of our special day.

He was our piper for guests arriving, our ceremony and during our photos. He did an absolutely amazing job and the sound of the pipes was absolutely incredible a special part of our day that we will always remember.

Ross then was our DJ at night after our meal and he accommodated all our song requests to the best of his abilities and also has a do not play section for any songs that may be hard to hear on your special day which I think is a fantastic feature!

Ross was in constant contact which put us at ease and was absolutely incredible with moving our date following the pandemic postponing our original 2020 date and did this without taking additional cost or without question.

Everyone had a fantastic night and Ross also took some lovely photos of our guests and ourselves dancing at night which I thought was a lovely last touch.

If you are considering Ross at all we would highly recommend he is both an incredible piper and DJ, very reasonably priced for his time and what he brings to your day and just an all round lovely guy!

Thanks again Ross 😊

Lauren & Ryan Kerr

Ross was our DJ and ceilidh caller for our wedding on 29th June. His requests system worked extremely well and he did a good job getting people up to dance. His set up and lighting added to our decor and Ross himself has been a pleasure to work with on the run up to our big day. Thanks again, Ross!

Ashton & Bobby Osborne

Hi Ross. We were going to email you but you deserve public recognition. We cannot thank you enough for being the music for our wedding. It was theeee BEST DAY EVER!!!!! and you put the perfect party on for our reception. You were outstanding!!! Your service is top quality and next to none!! Thank you for everything!!!!!

Jane & Nathan Marsh

Thank-you very much from us all for last Friday. Everyone had a good night and the photos seem to show that too. I was pleased we'd chosen the uplighters for the room as well. The final choices of music from our playlist and the closing songs at the end of the night was very much appreciated and I think really worked well. I would not hesitate to recommend you to other folk. Best wishes and thank-you.

Bernie Jones

You were absolutely fantastic. The dance floor was full all night and everyone was saying how good the disco was. Thank you for all your hard work.

Jennifer & Stuart Galloway
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