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Frequently Asked Questions

There’s no such thing as a stupid question!

 
Home | About RK DJ | Frequently Asked Questions

Find Out Everything You Need To Know

When it comes to booking the perfect entertainment for your Wedding or Event, it’s only right that you’ll have a few questions. To give you as much information as possible, we have put together the answers to just some of the questions we often get asked.

Have we missed something? If you can’t find the answer to your question, please don’t hesitate to get in touch and we will do everything we can to help.

How do I book RK DJ Mobile Discos?

To book RK DJ, simply Contact Us with your event details and we will get back to you with a full quotation for your event.
We will then ask you to confirm the booking by paying a 25% non-refundable booking fee, and signing an Entertainment Agreement.

How much do you charge?

As every event is different, we tailor our services to suit your event, meaning our prices can vary depending on the services you require. Please Contact Us for a bespoke price for your event.

Do you confirm the booking in writing?

All bookings are confirmed by a signed written Entertainment Agreement for your peace of mind. This can be done online using e-signature technology, or if you would prefer, we can post the paperwork out to you.

How far in advance do I need to book?

Usually we recommend booking around twelve months in advance for peak times of the year, such as Summer and Christmas, however, sometimes we can fit events in at the last minute.

Is lighting included?

Yes – all of our disco packages include suitable lighting and sound equipment for your event and venue.

When do I have to pay?

All bookings require a 25% non-refundable booking fee up front to confirm the booking. The balance is then due by the date of the event by cash, or fourteen days prior to the event by credit/debit card or cheque.
Rather than paying the full balance on the date of the event, you are welcome to pay smaller amounts in the months prior to your event using our Online Planning Facilities – just as long as the full balance has been paid by the date of the event.

Can I pay in advance?

Absolutely – Full payment prior to your event is no problem at all, and is actually what most of our clients do. This gives you one less thing to worry about on the big day.

How can I pay?

Payments can be made by cash, bank transfer, cheque, or online by credit/debit card, or Paypal.

Do you have Public Liability Insurance (PLI)?

Yes – we have full Public Liability Insurance (PLI) to the value of £10 million. Certificate available upon request.

Is your equipment electrical safety tested?

All of our equipment is Portable Appliance Tested (PAT) annually by our qualified in-house test engineer. All of our equipment carries a green pass sticker, and our PAT certificate is available upon request.

Do you carry out a risk assessments before setting up and installing any equipment?

Yes – We have a generic risk assessment we follow for every event; however, we do alter it for each event to include any specific risks associated with the particular event and/or venue. We are happy to supply a written risk assessment for your event on request.

How do I know you will turn up to my event?

All bookings are confirmed by a written Entertainment Agreement for your peace of mind. As this is a legal contract, you can be sure we will not let you down. We have never missed an event, however, in the unlikely event that we are not able to perform at your event (due to illness etc.), we will make every effort to arrange a suitable replacement from our list of local professional DJs.

We also have full AA Breakdown cover – just incase anything should happen on the way to your event.

How long does it take you to setup/take down?

We always arrive well before the start of your event to get setup and organised. Usually we give ourselves 90 minutes to setup the disco, however, we can setup in under an hour if required. Additional services, such as uplighting, do require extra setup time, so we would arrive earlier to allow for this.

If you do require us to setup in a limited time, just let us know and we will do our best to work within the time constraints.

At the end of the event, we usually have everything loaded out within 45 minutes; however, additional services, such as uplighting, may take longer to pack down and load out.

How much space do you need?

We require an approximate space of 3 metres (width) by 2 metres (depth) by 2.5 metres (height), however, we will always try and work with any space constraints there may be.

What music will you play?

We carry a huge music collection with music from the 1950s, right up to current chart music, so we can play music to suit you and your event. By ‘reading the crowd’ we will play a good mix of songs to suit all of your guests, and will include any requests from both yourself, and your guests.

Will you play requests?

Absolutely – We welcome requests from all guests on the night and in advance via our Online Planning Facilities. We will always do our best to fit them in at some point during the night; however, sometimes it is not possible to play every single request.

What will you wear to my event?

We will always dress smartly for your event, usually black trousers, a black/grey shirt, and black dress shoes. Whilst setting up and packing down, we may wear a black polo shirt and black trousers for comfort and safety.
If you require us to wear more formal attire, such as a kilt, or dinner suit, just let us know.

What time will you finish?

We have no set finish time. We will work with you and your venue to agree a suitable finishing time for your event. Most events we perform at finish at midnight, with some going onto 1:00am. We are more than happy to carry on into the small hours (assuming your venue agrees), however, finish times later than midnight will incur an extra charge.

What Customers Said...

 

Hi Ross. We were going to email you but you deserve public recognition. We cannot thank you enough for being the music for our wedding. It was theeee BEST DAY EVER!!!!! and you put the perfect party on for our reception. You were outstanding!!! Your service is top quality and next to none!! Thank you for everything!!!!!

Jane & Nathan Marsh

Ross was the DJ at our wedding on Saturday and We highly recommend him. He is such a great guy and provided us with excellent DJ services. The music was fantastic, playing alot of our requests and filling in with songs that suited our music tastes. He even allowed a close friend to use some of his system to play us some songs on guitar. Really fun and engaging night so thank you!

Ash & Samantha Hiller

Absolutely fantastic day. Danced all night to brilliant music. Ross was great and very professional. Highly recommend and will definitely use again for future events. Thank you so much.

Mandy & Sam Meringolo

Ross was our DJ and ceilidh caller for our wedding on 29th June. His requests system worked extremely well and he did a good job getting people up to dance. His set up and lighting added to our decor and Ross himself has been a pleasure to work with on the run up to our big day. Thanks again, Ross!

Ashton & Bobby Osborne

Thank you so much for everything it was an amazing night and you kept the dance floor going! Everyone had such a good time and loved their requests being played! We will be sure to leave a 5 star review and recommend you to everyone :)

Kerry & Adam Newton
 
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