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Frequently Asked Questions

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Home | About RK DJ | Frequently Asked Questions

Find Out Everything You Need To Know

When it comes to booking the perfect entertainment for your Wedding or Event, it’s only right that you’ll have a few questions. To give you as much information as possible, we have put together the answers to just some of the questions we often get asked.

Have we missed something? If you can’t find the answer to your question, please don’t hesitate to get in touch and we will do everything we can to help.

How do I book RK DJ Mobile Discos?

To book RK DJ, simply Contact Us with your event details and we will get back to you with a full quotation for your event.
We will then ask you to confirm the booking by paying a 25% non-refundable booking fee, and signing an Entertainment Agreement.

How much do you charge?

As every event is different, we tailor our services to suit your event, meaning our prices can vary depending on the services you require. Please Contact Us for a bespoke price for your event.

Do you confirm the booking in writing?

All bookings are confirmed by a signed written Entertainment Agreement for your peace of mind. This can be done online using e-signature technology, or if you would prefer, we can post the paperwork out to you.

How far in advance do I need to book?

Usually we recommend booking around twelve months in advance for peak times of the year, such as Summer and Christmas, however, sometimes we can fit events in at the last minute.

Is lighting included?

Yes – all of our disco packages include suitable lighting and sound equipment for your event and venue.

When do I have to pay?

All bookings require a 25% non-refundable booking fee up front to confirm the booking. The balance is then due by the date of the event by cash, or fourteen days prior to the event by credit/debit card or cheque.
Rather than paying the full balance on the date of the event, you are welcome to pay smaller amounts in the months prior to your event using our Online Planning Facilities – just as long as the full balance has been paid by the date of the event.

Can I pay in advance?

Absolutely – Full payment prior to your event is no problem at all, and is actually what most of our clients do. This gives you one less thing to worry about on the big day.

How can I pay?

Payments can be made by cash, bank transfer, cheque, or online by credit/debit card, or Paypal.

Do you have Public Liability Insurance (PLI)?

Yes – we have full Public Liability Insurance (PLI) to the value of £10 million. Certificate available upon request.

Is your equipment electrical safety tested?

All of our equipment is Portable Appliance Tested (PAT) annually by our qualified in-house test engineer. All of our equipment carries a green pass sticker, and our PAT certificate is available upon request.

Do you carry out a risk assessments before setting up and installing any equipment?

Yes – We have a generic risk assessment we follow for every event; however, we do alter it for each event to include any specific risks associated with the particular event and/or venue. We are happy to supply a written risk assessment for your event on request.

How do I know you will turn up to my event?

All bookings are confirmed by a written Entertainment Agreement for your peace of mind. As this is a legal contract, you can be sure we will not let you down. We have never missed an event, however, in the unlikely event that we are not able to perform at your event (due to illness etc.), we will make every effort to arrange a suitable replacement from our list of local professional DJs.

We also have full AA Breakdown cover – just incase anything should happen on the way to your event.

How long does it take you to setup/take down?

We always arrive well before the start of your event to get setup and organised. Usually we give ourselves 90 minutes to setup the disco, however, we can setup in under an hour if required. Additional services, such as uplighting, do require extra setup time, so we would arrive earlier to allow for this.

If you do require us to setup in a limited time, just let us know and we will do our best to work within the time constraints.

At the end of the event, we usually have everything loaded out within 45 minutes; however, additional services, such as uplighting, may take longer to pack down and load out.

How much space do you need?

We require an approximate space of 3 metres (width) by 2 metres (depth) by 2.5 metres (height), however, we will always try and work with any space constraints there may be.

What music will you play?

We carry a huge music collection with music from the 1950s, right up to current chart music, so we can play music to suit you and your event. By ‘reading the crowd’ we will play a good mix of songs to suit all of your guests, and will include any requests from both yourself, and your guests.

Will you play requests?

Absolutely – We welcome requests from all guests on the night and in advance via our Online Planning Facilities. We will always do our best to fit them in at some point during the night; however, sometimes it is not possible to play every single request.

What will you wear to my event?

We will always dress smartly for your event, usually black trousers, a black/grey shirt, and black dress shoes. Whilst setting up and packing down, we may wear a black polo shirt and black trousers for comfort and safety.
If you require us to wear more formal attire, such as a kilt, or dinner suit, just let us know.

What time will you finish?

We have no set finish time. We will work with you and your venue to agree a suitable finishing time for your event. Most events we perform at finish at midnight, with some going onto 1:00am. We are more than happy to carry on into the small hours (assuming your venue agrees), however, finish times later than midnight will incur an extra charge.

What Customers Said...

 

Hi Ross, You were amazing. We couldn't have had a better piper/DJ! We had so many compliments about you from our guests and the ceilidh was fantastic! When we told people we were having it they said they wouldn't participate but they did! Thank you so so much - we want to do the party again. You were great with dealing with my last minute disorganised requests (i.e cake cutting and throwing the bouquet!) can't put in words how great it all was. You even catered for my Dutch family. Can't thank you enough!

Kimberley & Shane Corani

Ross was both the piper and DJ for our wedding at Hetland Hall recently. Not only is he a thoroughly lovely guy, he’s also very professional and provided a brilliant service to us on the day with both his piping and his DJing. On the lead up to the wedding we had the option for us and our guests to make advance requests for the night with the online client portal, a great feature included in the service. On the night, he had everyone up dancing with a mix of old and new tracks. We even had a bit of a modern ceilidh set and danced the Gay Gordon’s to Gangnam style!! We had a brilliant time and would highly recommended Ross for any event. Thank you.

Lorraine & Brian Brown

THE BEST!! Ross was the DJ for our wedding and was so amazing, we could not have asked/wished for any better!! He also provided uplighting which was beautiful! Such a great selection of songs played to get everyone up which is exactly what we were looking for, the dance floor was busy all night and bouncing! Definitely made our wedding a memorable and amazing night! Captured great photos of night once the photographer had left. So easy to communicate with as I planned a special father/daughter dance to a song written/sung by my dad which I sent to Ross and he played for us. Would definitely recommend absolutely amazing!!!

Bruce & Joanna Hunt

We asked Ross to be a piper through the day and DJ at night for our big day on 13th of July. He went above and beyond all of our expectations and made life so easy for us. He couldn’t do enough for us to make sure our day was perfect, even when it came to last minute changes and decisions he was able to help us out. His online system for choosing songs was so easy to use and made sure all the songs we wanted to be played were so. Can’t thank him enough for everything he did and would highly recommend him to anyone looking for this service at an event!

David & Rowan Thomson

Ross provided the evening disco for our wedding on Saturday and what an extremely pleasant and professional man you are! Nothing was an issue to you at all and your service was second to none! You exceeded every expectation we had and we would like to thank you so so much for helping to make our day so amazing and for taking some perfect photos that we will treasure forever.

Bethany & Greg Sykes
 
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