07912 391 204
Menu
 

Terms and Conditions

Our Terms & Conditions give you peace of mind that you are booking a reputable and professional entertainment service.

 
Home | Terms and Conditions

Big Night In Facebook Competition TERMS AND CONDITIONS

Terms and Conditions

The following Terms and Conditions must be agreed to on booking our services:

1. Booking and Payment

1.1. A booking is only deemed confirmed on receipt of the Non-Refundable Booking Fee of 25% of the Total Fee and the signed Entertainment Agreement. RK DJ is unable to hold a date or agree to an Event without the Non-Refundable Booking Fee and signed Entertainment Agreement. The Non-Refundable Booking Fee is deducted from the Total Fee to result in the Balance payment.

1.2. The Client agrees to pay the Balance by PayPal, BACS (bank transfer), cheque, cash or other agreed payment method in advance of the date of the Event or in cash on the date of the Event.

2. Requirements

2.1. RK DJ will require adequate access to the venue prior to & after the booking to allow setting up & breaking down of equipment. A minimum of 60 minutes (preferably 90 minutes) should be allowed for setting up and 45 minutes for packing up and vacating the premises.

2.2. RK DJ will require an approximate space of 4 metres wide and 2.5 metres deep. RK DJ will do their utmost to work with any space constraints there may be. The Client should advise of any space constraints in advance of the Event.

2.3. The Client is responsible for the provision of a suitable and safe electricity supply. RK DJ will require two 13A mains sockets (up to 5m away from set up area). If RK DJ considers that the electricity supply or any other aspect of the event is unsafe then they reserve the right to refuse to start or continue the performance after consultation with the Client. In the event of this happening refunds are not applicable.

2.4. The Client warrants that they are entitled to use the venue for the purposes of the Event and performance and that the Event does not breach any law, bye-law or conditions imposed on the property. The Client is responsible for ensuring all required licenses are in place for the Event.

2.5. Where the Event is being held in a marquee or external venue, the Client will ensure the work area is dry, weather protected, suitably floored and that a minimum of two 13A voltage regulated and earthed electricity supplies are located close to the setup area. RK DJ is unable to operate from generator supplies with prior permission.

3. Changes to Contracted Playing Time

3.1. Any Client request for extension of playing time is purely at the discretion of RK DJ and may be subject to other constraints, however, we will do our best to accommodate any such request. This will be subject to an additional overtime rate per hour of time after agreed time.

3.2. An early termination of any entertainment will not result in a refund or any liability attributed to RK DJ.

4. Audience Conduct

4.1. The Client will provide and maintain adequate supervision over the guests at all times. Any damage, loss or theft caused by the Client, guests, venue staff or customers to our equipment, vehicle(s) and/or personal belongings will be the responsibility of the Client. The Client will be charged for any damages and RK DJ will advise the Client as soon as we are aware of the damages.

4.2. If at any time before or during the Event we deem our persons or property to be under threat, verbally or physically, we reserve the right to either suspend or terminate the disco without further notice. In the event of this happening refunds are not applicable.

4.3. Where the Event may include guests under the age of 16, the Client (or parent if present) is responsible for the behaviour and safety of any minors in attendance.

5. Non-Attendance

5.1. RK DJ will use their best endeavours to attend the Event. In the unlikely event that RK DJ are unable to attend a confirmed booking due to unforeseen circumstances, such as accident or sudden illness, RK DJ shall endeavour to provide a suitable substitute offering a similar service at no additional charge to the Client. If this is not possible then the Client will receive a full refund of all monies paid to RK DJ for that Event, however, RK DJ will not incur any additional liability for non-appearance.

5.2. RK DJ will not be liable for failing to attend a booking, where the reason for non-attendance or late arrival is caused by adverse weather conditions (including Snow & Flooding), road closure, road traffic accident, vehicle breakdown, fuel shortages, acts of terrorism, industrial action, Government restrictions, incorrect booking forms or other unavoidable circumstances deemed beyond our control.

6. Photography/Videography/Media

6.1. RK DJ herein reserves the right to utilise photographs, video recordings, audio or other media documentation of the Event for purposes of its own marketing and the Client herein expressly authorises any such activities by RK DJ. The Client may opt-out of any media documentation of the Event by RK DJ by confirming the opt-out request in writing, or by email, prior to the Event.

7. Cancellation Policy

7.1. Client cancellations that are more than twenty eight (28) days prior to the event noted above will result in forfeit of the Non-Refundable Booking Fee, no other penalties will be assessed. If the event is cancelled with fewer than twenty eight (28) calendar days notice, the balance of the total fee owed shall be payable in full within 10 working days of cancellation.

 
 

DJ Services

 
Wedding DJ

Wedding DJ

Ceilidh DJ

Ceilidh DJ

Event DJ

Event DJ

Extra Touches

Extra Touches

 

What Customers Said...

 

Hi Ross, We cannot thank you enough for the wonderful time that was had by everyone at our wedding. From start to finish we could not have asked for more, simply fantastic. Hearing you play the bagpipes for guests before the ceremony and for Kathleen's entrance was magical. The music and lighting in the evening was once again second to none. Everyone commented on how helpful you were at accommodating their last minute requests, thanks for that. We could not have wished for a more perfect day and you played a huge part in that. So once again thank you Ross it was our pleasure to have you at our wedding, you are an absolute gentleman.

Ron & Kathleen Clark

Thank you so much Ross for piping at our wedding ceremony. Not only did you sound great on the day but you were also so helpful when we had to re-think our plans. Great customer service and will certainly recommend. Thank you again & all the best for 2021.

Phillipa & Fraser Carson

THE BEST!! Ross was the DJ for our wedding and was so amazing, we could not have asked/wished for any better!! He also provided uplighting which was beautiful! Such a great selection of songs played to get everyone up which is exactly what we were looking for, the dance floor was busy all night and bouncing! Definitely made our wedding a memorable and amazing night! Captured great photos of night once the photographer had left. So easy to communicate with as I planned a special father/daughter dance to a song written/sung by my dad which I sent to Ross and he played for us. Would definitely recommend absolutely amazing!!!

Bruce & Joanna Hunt

Excellent Service From The Day We Booked. FIRST CLASS** top DJ. Excellent service from the day we booked Ross. I was emailing him on a regular basis and was always very prompt at responding. Our guests were able to choose their own songs and the evening playlist was fantastic, the floor was never empty. One thing I do remember about Ross was his lovely manner and his big smile. Thank you for making our evening perfect - get the 28th October 2042 in the diary!

Diane & Ian Anderson

Ross arranged a virtual ceilidh for the Trophy d’Ecosse synchronized skating competition. The event couldn’t go ahead this year but we wanted our post competition party to still happen. Ross arranged dance cards in advance so everyone could learn the dances and he led proceedings over zoom on the night. The best Saturday night we have all had in lockdown! Thank you Ross.

Anne-Marie Coxon
This site uses cookies.
Configure
 
Read our privacy policy

This site uses cookies for marketing, personalisation, and analysis purposes. You can opt out of this at any time or view our full privacy policy for more information.